The e-festival ticket itself is not valid for travelling by train. However, each e-festival ticket entitles you to one free and nominative E-TRAIN TICKET which can be ordered as from 29-05-2013 on www.sncb.be/graspop using the SNCB code mentioned on your e-festivalticket.
Are you sure you entered the correct code? The SNCB code is printed on your e-festival ticket and starts with the number 0, the letter I and the number 50. This code can be used just once.
There are no night trains after the festival but the shuttle bus service continues until the last train pulls out of Mol station (around 22:30).
You can’t reach the festival grounds by car as all roads to the festival site are blocked. After the festival parents can pick up their children at the Kiss & Ride zone at Dessel market square. There will be a free festival shuttle running between Dessel market square and the festival. Check out the section ‘Festival shuttle’ for more information.
Attention: Parking is not allowed at the K+R. You can only stop for a little moment just to drop off someone or pick up someone.
The e-festival ticket itself is not valid for travelling by train. However, each e-festival ticket entitles you to one free and nominative E-TRAIN TICKET which can be ordered as from 29-05-2013 on www.sncb.be/graspop using the SNCB code mentioned on your e-festivalticket.
The festival goers from abroad can combine their e-train ticket with a transport ticket (outward and return journey) which is valid on the foreign railway networks until the Belgian frontier. As from there, their e-train ticket is valid for the train (no high-speed trains). Travellers who have Brussel-Nationaal-Luchthaven as departure or destination station have to pay the Diabolo fee.
Under 16s must be accompanied by an adult (18 or older). There’s no nursery at GMM and there are no concession rate tickets for children.
While we do not recommend bringing your children to the festival we cannot deny them access to the festival grounds. Everyone within the festival enclosure must be in possession of a valid ticket and this also goes for young children. This rule is meant to discourage parents from bringing infants to the festival since their safety cannot be guaranteed e.g. in case of a crowd surge. By purchasing a ticket for their child, the parents are accepting full responsibility for the safety of their child.
While we do not recommend bringing your children to the festival we cannot deny them access to the festival grounds. Everyone within the festival enclosure must be in possession of a valid ticket and this also goes for young children. This rule is meant to discourage parents from bringing infants to the festival since their safety cannot be guaranteed e.g. in case of a crowd surge. By purchasing a ticket for their child, the parents are accepting full responsibility for the safety of their child.
Everyone within the festival enclosure must be in possession of a valid ticket. This rule applies to everyone and there are no concession rate tickets available. Children pay the same ticket price as adults.
Tents are neither for rent nor for sale at the campsite so please bring your own.
If your friends arrive early you can obviously erect your own tent next to theirs. However, no more tents can be added once the “full” notice is posted.
There are no limits as to size but since push carts, wheelbarrows and the like are not allowed, you should keep in mind you’ll have to carry all your equipment from the car park to the campsite. Hand trolleys, on the other hand, are allowed (max. width 40cm = 15.74”).
No, there isn’t.
Bottled water is available from every drink stall. Also, the water from the wash basins in the festival arena is potable and obviously free of charge.
On the festival grounds you will find phone charging stations with most current adapter types, courtesy of mobile phone operator Proximus.
Professional equipment is not permitted. Interchangeable lens cameras are not allowed and neither are film cameras and recording equipment, but you can bring an ordinary digital camera.
Direct your enquiries to the info stand during the festival. Any items that haven’t been picked up in the course of the festival will be taken to Dessel police station. Wijkpost Dessel - Kwademeer 26 - 2480 Dessel - Tel. 0032 14 33 37 80
Contact Orange Artist Promotion (info@festivalfair.eu) if you want to set up your own stall in the metal market.
We keep a list of all applications. Seventy-odd bands will be performing at our three-day festival. We always start off by booking the top bands and we then fill in the gaps with bands that are lower down on our list. Any band that sounds interesting and that fits the profile has a shot so please send your details to : GMM Office – Zandbergen 102 - 2480 Dessel – Belgium.
Contact Tele Ticket Service, since they are in charge of the ticketing for Graspop Metal Meeting:. http://www.teleticketservice.com/tts/en/contact
Would you like to know more about the status of your reservation? Do you want to know whether your payment has been properly executed? Have your tickets been shipped? Check the status of your reservation here: http://www.teleticketservice.com/tts/en/login
Tickets are usually registered in the name of the person who orders them. Therefore, if you are in possession of tickets ordered by someone else, it is best to bring a copy of that person’s ID card as well as a hand-written letter of authority to avoid problems in case of an ID check.
Please note that e-train tickets are personal. You should only order your e-train ticket if you are sure of the passenger’s name.
Tickets are still available from the festival and campsite box offices (while stocks last).
Customers who purchase their tokens in advance will receive a voucher that can be used to collect the actual tokens at the festival site. A separate box office at the main festival entrance is reserved for this purpose. Only voucher holders can collect their tokens there. Guests who did not buy their tokens in advance can obtain GMM tokens from the box office in the arena itself or from the token machines scattered across the festival site.
Contact Tele Ticket Service, since they are in charge of the ticketing for Graspop Metal Meeting:. http://www.teleticketservice.com/tts/en/contact
It’s impossible to upgrade your day ticket to a combi ticket at the box office during the festival.
Contact Tele Ticket Service, since they are in charge of the ticketing for Graspop Metal Meeting:. http://www.teleticketservice.com/tts/en/contact
It’s impossible to exchange your day ticket to another day ticket at the box office during the festival.
This is only possible with tickets for three consecutive days, viz. Friday, Saturday and Sunday Exchanging day tickets for a combi ticket is only possible at the box office during the festival on Thursday and Friday.
Your ticket(s) are reserved in a 100% secure environment. All transactions are carried out using the HTTPS protocol. In your browser’s toolbar, you will not see a reference to https:// because a so-called iframe is used to record and further deal with your reservation.
HTTPS encrypts the data preventing third parties from accessing it. The data is encrypted using an SSL Certificate. Secure Sockets Layer (SSL) is the most commonly used online security protocol.
Day tickets are only valid on the given day, viz. Friday, Saturday or Sunday. This means Friday ticket holders only have access to the festival grounds on Friday. There are no Thursday tickets on sale.
All visitors have free access to the campsite. Day ticket holders can also use the campsite but only on the day printed on their festival ticket, between 8am and noon the following day.