Cashless

Absolutely. Your festival wristband or Cashless Card is protected by encryption, making it impossible to copy info or steal the balance.

Yes, you can still use last year’s log-in data. Just link the code on this year’s festival ticket with your account. 

No, Skullies are only valid for one edition. This means Skullies from 2023 are not valid in 2024. Likewise, this year’s Skullies cannot be used in 2025. However, you can get a refund for leftover Skullies after the festival.

You can exchange your festival ticket for a festival wristband at the main entrance, at every festival campsite or at the VIP entrance. Cashless Cards can be collected from the manned booths. You’ll find them in the festival arena, in Metal Plaza and at Camping Boneyard.

The bars, food stands, food trucks, campsite shops and bathing facilities at Camping Boneyard all accept the Skullies on your festival tag or Cashless Card. However, you still need cash or a payment card for the merchandise stands, kiosks, Festival Fair and Metal Market.

Losing your festival wristband is like losing your wallet or ticket so make sure your festival wristband is securely fastened. 
Don’t panic if you’ve lost your wristband or had it stolen.
Go to the Cashless Helpdesk at the festival entrance and they will be happy to assist you. If you created an account our team can recover the remaining Skullies.

This is possible as of 15 April. Enter your ticket number before the festival. During the festival use the code at the back of your festival tag. 

Members of our Cashless team are always close by: 

• Our staff will be happy to help you at the top-up stations (you’ll recognise them by their blue vests).
• At the manned booths there’s an information point where you can ask questions: in the festival arena, in the Metal Plaza or at Camping Boneyard..
• The Cashless Helpdesk is situated right next to the festival entrance.
  
   

Before and after the festival you can submit all your questions and/or remarks at cashless@graspop.com.

There are several ways to check how many Skullies you have left on your festival wristband or Cashless Card.

• You can do this online on your Cashless account, via the GMM app or at any of the payment or top-up stations at the festival. Your balance is instantly displayed.
• When a transaction is completed the remaining number of Skullies is displayed so you can make sure you haven’t been over or undercharged.

Within one account you can create multiple Wallets but only one tag or Cashless Card can be linked to every Wallet. Skullies must be uploaded separately to every individual wallet.

No, this is not possible. Cashless Cards can only be used for one edition.

The tag on your wristband does not store any personal data and it is not linked to your personal data. This is also the case when you upload Skullies offline (at the manned counters and vending machines on the festival grounds). If you decide to link the tag to an online account then certain data, such as your email address, is stored to be able to complete the transactions.

An account is linked to a ticket, when you resell your ticket you are also selling access to your account. Resale of your ticket therefore has consequences for the Skullies you purchased. For more information, contact cashless@graspop.com.

Our complete price list is in the making. A first list for drinks and food is available here. This list is regularly updated

The refund fee is 1 Skully (= €3,50). Every refund is checked, which requires handling. These and other service-related costs are included in the refund fee.

If you have used up all your Skullies on your wristband or card, you obviously don't need to make use of this.

Tip: It's quite simple to close out your festival with a balance of 0, thus avoiding the need for a refund. For example, if you still have 0.3 Skully available, you can purchase an additional 0.7 Skully via the QR code, app, or cash register. With 1 Skully, you can then buy a drink, for instance. It can be that easy!